Bets.io Betting FAQ: Bets, Free Bets, Payments and Accounts
Quick answers from Bets.io to the questions bettors and casino players send us most often.
Have your account open as you read.
Open Bets.ioBets.io basics
What is Bets.io?
A sportsbook and casino at bets.io with one account and one balance for both.
What is betsio.co?
Our official information site about betting at Bets.io; see our about page.
Can I bet with Bets.io from anywhere?
That depends on local law, which each player must check before joining.
Placing bets
When is my bet accepted?
When the coupon shows “Bet accepted” after you press Place a bet. If it does not, check your betting history.
Can I cancel a bet?
No, a registered bet cannot be cancelled. Cash Out may be offered on some markets instead.
What happens if the odds change?
The coupon asks you to accept the new odds, unless “Accept odds change” is switched on.
How many selections can one express have?
Up to 50, with total odds capped at 1000. Details on our sportsbook page.
Settlement and disputes
Which result counts?
The official result announced after the event, from official protocols.
What if a match is abandoned?
Bets on markets already decided stand; bets on undecided markets are void and refunded.
How long do I have to dispute a bet?
3 days from its settlement.
Esports and other markets
Which esports can I bet on?
CS2, Dota 2, League of Legends, Valorant, Rainbow Six: Siege, Call of Duty and many more.
Does overtime count in esports?
Yes, unless the market name says otherwise.
What are prediction markets?
Bets on real-world events in politics, finance, entertainment and culture, each with its own rules summary.
Free bets and bonuses
What is the sports welcome offer?
A 50% OnlyWin free bet up to 150 USDT on the first deposit with FREEBET. Terms apply, 18+. All offers are on our bonuses page.
What does OnlyWin mean?
A winning free bet pays only the net winnings, without the stake.
Which odds can a welcome free bet be used on?
From 1.2 to 2.5 for FREEBET, 7SPORT and 20BET.
Is there a casino welcome too?
Yes: 225% + 225 free spins over three deposits, starting with BETSFTD.
Free bets from your first deposit.
Claim FREEBET at Bets.ioCodes and no deposit
Where do I enter a code?
Before the deposit it belongs to, not in the sign-up form.
Are there Bets.io no deposit bonus codes?
No, all current codes need a deposit.
Is there a Bets.io casino no deposit bonus?
Not at the moment; the promotions page lists none.
Account and security
How do I register?
With email, password and currency, or with Google; see our registration page.
Where do I log in?
Only on bets.io; our login page helps with access problems.
Can two people bet from the same network?
Our sportsbook rules prohibit two or more players betting from the same IP address, computer or local network.
Deposits and withdrawals
What is the minimum deposit?
5 USDT or the coin minimum, or €20 with fiat methods; see our payments page.
Do I have to wager my deposit?
Yes, once, with accepted and settled bets.
Does Bets.io charge fees?
No; banks, providers or networks may.
Casino side
What is in the casino?
Slots, Live Casino, Table Games, Bonus Buy and Other Games.
Is there an app?
The bets.io Casino web app, installed from bets.io; see our app page.
Support and limits
How do I contact support?
By email at [email protected]; see our contact page.
How do I take a break from betting?
Ask support for self-exclusion; our responsible gambling page explains more.
Sports, esports and casino.
Go to Bets.io